1xwiin-'s winnings are credited to your main balance almost instantly in most cases — the same applies across Sports Betting, slots, and Live Casino. You'll see your balance update within seconds of a bet being settled.
However, in some cases it may take a little longer:
If your balance hasn't updated, please refresh the page. If it still doesn't appear, support@1xwiin.appOr let us know via live chat. Keep your bet reference number handy — it makes things much easier to resolve.
However, in some cases it may take a little longer:
- 1In Live Betting, after a match ends it takes 1–5 minutes for the result to be officially confirmed.
- 2Bonus funds (such as a welcome bonus or free bet winnings) are not credited directly to your balance — they become available only after the wagering requirements are met.
- 3Tournament and special competition prizes are awarded within 24 hours of the tournament ending.
If your balance hasn't updated, please refresh the page. If it still doesn't appear, support@1xwiin.appOr let us know via live chat. Keep your bet reference number handy — it makes things much easier to resolve.
Slots are reel-based games where matching symbols across the reels earn you a prize. 1xwiin- has over 500 slot games, available in several categories:
Classic Slots (3-Reel): Simple, old-school games — great for casual play on a low budget.
Video Slots (5 Reels): The most popular type. Features animations, theme music, and multiple paylines. Free spins and bonus rounds are available in nearly every game.
Megaways Slots: The payways change with every spin — sometimes more than a hundred thousand combinations are possible.
Progressive Jackpot Slots: The jackpot grows as more players join. Prizes have reached crore-taka territory.
Crash Games & Instant Win: Similar to slots but with different mechanics — designed for fast-paced play.
New Games New slots are added to the page every week. Games All games can be filtered and browsed on the page.
Classic Slots (3-Reel): Simple, old-school games — great for casual play on a low budget.
Video Slots (5 Reels): The most popular type. Features animations, theme music, and multiple paylines. Free spins and bonus rounds are available in nearly every game.
Megaways Slots: The payways change with every spin — sometimes more than a hundred thousand combinations are possible.
Progressive Jackpot Slots: The jackpot grows as more players join. Prizes have reached crore-taka territory.
Crash Games & Instant Win: Similar to slots but with different mechanics — designed for fast-paced play.
New Games New slots are added to the page every week. Games All games can be filtered and browsed on the page.
1xwiin- offers two options — a temporary break or a permanent closure. Both can be done yourself from your profile:
Your balance remains intact after a break or closure. Once you request to reactivate your account, you'll be able to withdraw your funds. Responsible Gaming You'll find full details on the page.
- 1Log in to your account and click on the profile icon.
- 2Open the "Security & Limits" or "Responsible Gaming" section.
- 3For a short break, choose "Cooling-Off" — 1 day, 7 days, or 30 days.
- 4For a longer break, choose "Self-Exclusion" — available for up to 6 months.
- 5To close your account permanently, send a message to support saying "permanent account closure".
Your balance remains intact after a break or closure. Once you request to reactivate your account, you'll be able to withdraw your funds. Responsible Gaming You'll find full details on the page.
Some details you can update yourself, while others require support assistance. The easy ones:
You can update yourself: Log in to your profile, go to the "Personal Information" section, and update your address, preferred language, and communication preferences.
You'll need support for this: Changing your mobile number, email, or name requires a security verification, as this information is linked to your KYC. To make changes:
Keep in mind — your payment method name and account name must match, so updating your details may also require updating your payment information.
You can update yourself: Log in to your profile, go to the "Personal Information" section, and update your address, preferred language, and communication preferences.
You'll need support for this: Changing your mobile number, email, or name requires a security verification, as this information is linked to your KYC. To make changes:
- 1Via live chat or support@1xwiin.app-. Write to us.
- 2Share your old and new details.
- 3You may be asked to provide your NID or another document for identity verification.
- 4Changes typically take effect within 24 hours.
Keep in mind — your payment method name and account name must match, so updating your details may also require updating your payment information.
Yes, 1xwiin- supports accumulator (or parlay) bets, where you combine selections from multiple events into a single bet. If all selections are correct, the payout is significantly higher. Here's how:
You can add a minimum of 2 and a maximum of 20 selections per accumulator. If any one selection loses, the entire bet is lost — so the more selections you add, the higher the risk. In some cases, two markets from the same match cannot be combined.
- 1Sports Betting Go to the page.
- 2Pick a market from the first match — it will be added to your bet slip.
- 3Then add selections from other matches — the bet slip will automatically convert into an accumulator.
- 4The "Accumulator" or "Combo" tab will appear in your bet slip — enter your stake amount there.
- 5The combined odds and potential winnings are calculated and displayed automatically.
You can add a minimum of 2 and a maximum of 20 selections per accumulator. If any one selection loses, the entire bet is lost — so the more selections you add, the higher the risk. In some cases, two markets from the same match cannot be combined.
If the app won't open or keeps crashing, try the following steps one by one:
If it still doesn't work, try opening it in your browser 1xwiin.app Open it — the web version has all the same features. When reporting an issue via live chat, please mention your phone model and Android/iOS version.
- 1Force-close the app: Swipe away the 1xwiin app from your phone's app switcher, then reopen it.
- 2Check your internet connection: Check that your mobile data or WiFi is working. Test with another app or browser to confirm.
- 3Clear cache: Go to Phone Settings → Apps → 1xwiin → Storage → Clear Cache.
- 4Check for updates: App Download the latest version from the page. Older versions may not work properly.
- 5Reinstall the app: Uninstall the app and reinstall it Download Do it.
- 6Restart your phone: Simple, but it works more often than you'd think.
If it still doesn't work, try opening it in your browser 1xwiin.app Open it — the web version has all the same features. When reporting an issue via live chat, please mention your phone model and Android/iOS version.
1xwiin No withdrawal fees are charged on our end. However, mobile banking providers (bKash, Nagad, Rocket) may apply their own transfer fees — this is outside 1xwiin's control.
Important information about withdrawal limits:
Minimum withdrawal: ৳500
Daily maximum (standard): ৳50,000
Monthly maximum (verified account): Up to ৳5,00,000
KYC verification is mandatory for your first withdrawal. Upload your NID to complete verification, after which your limits increase significantly. Processing typically takes 15 minutes to 1 hour, and up to 24 hours during peak times. Bonus balance is separate — bonus funds cannot be withdrawn until wagering requirements are met. Learn more Payment You'll find it on the page.
Important information about withdrawal limits:
Minimum withdrawal: ৳500
Daily maximum (standard): ৳50,000
Monthly maximum (verified account): Up to ৳5,00,000
KYC verification is mandatory for your first withdrawal. Upload your NID to complete verification, after which your limits increase significantly. Processing typically takes 15 minutes to 1 hour, and up to 24 hours during peak times. Bonus balance is separate — bonus funds cannot be withdrawn until wagering requirements are met. Learn more Payment You'll find it on the page.